What is the best internet provider in Cincinnati?
CNET experts researched and evaluated Cincinnati’s internet service providers to find the best choices for you, whether you value speed or affordability. Cincinnati residents mostly have two options when it comes to internet providers: Spectrum and Altafiber. (Though some households can access 5G home internet from T-Mobile, Verizon or AT&T Internet Air.) After our testing, we recommend Altafiber as the best internet provider in Cincinnati, thanks to its combination of fast speeds and reasonable pricing.
If you want an affordable option, Spectrum offers plans starting at $50 per month for 500Mbps. If speed is your priority, Altafiber has a 2-gigabit plan for $100 per month. But keep in mind that ultimately, your choice will depend on which providers and plans are available at your address.
Cincinnati internet providers compared
| Provider | Internet technology | Monthly price range | Speed range | Monthly equipment costs | Data cap | Contract | CNET review score |
|---|---|---|---|---|---|---|---|
| Altafiber | Fiber | $40-$100 | 100-2,000Mbps | None | None | None | N/A |
| AT&T Internet Air Read full review |
Fixed wireless | $60 | 72-225Mbps | None | None | None | 6.9 |
| Spectrum Read full review |
Cable | $50-$70 | 500-1,000Mbps | Free modem; $10 router | None | None | 7.2 |
| T-Mobile Home Internet Read full review |
Fixed wireless | $50-$70 ($35-$50 with eligible phone plans) | 72-245Mbps | None | None | None | 7.4 |
| Verizon 5G Home Internet Read full review |
Fixed wireless | $50-$70 ($35-$45 with eligible phone plans) | 50-300Mbps | None | None | None | 7.2 |
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Source: CNET analysis of provider data.
Other available internet providers in Cincinnati
- Hughesnet: If you’re in Cincinnati or its immediate suburbs, you probably don’t need satellite internet. It’s only available at speeds of 50-100Mbps, with prices starting at $50 with a two-year contract and equipment fees.
- Starlink: With prices starting at $120 a month and a hefty equipment fee of $349, Starlink outpaces some top fiber and cable internet providers. This satellite provider’s obvious appeal is its accessibility for rural residents, low latency and unlimited data. Plus, Starlink’s new internet option, Starlink Mini, lets you take your internet connection on the go.
- T-Mobile Home Internet: Cincinnati residents can access 5G internet from Verizon and T-Mobile. T-Mobile’s home internet service costs $50 to $70 monthly and offers speeds up to 245Mbps.
- Viasat: Another major satellite internet company, Viasat’s monthly prices start at $130, and speeds can reach up to 150Mbps, depending on the plan.
Cheap internet options in Cincinnati
Not including the pricey satellite internet options, Cincinnati residents can expect to pay between $35 to $50 for internet service. The most affordable plans in the city come from Altafiber ($35 per month), which offers 100Mbps.
What’s the cheapest internet plan in Cincinnati?
| Provider | Starting monthly price | Max download speed | Monthly equipment fee |
|---|---|---|---|
| Altafiber Fioptics 100Mbps | $40 | 100Mbps | None |
| Altafiber Fioptics 400Mbps | $40 | 400Mbps | None |
| Altafiber Fioptics 600Mbps | $50 | 600Mbps | None |
| Spectrum Internet Premier Read full review |
$50 | 500Mbps | $10 (optional) |
| T-Mobile Home Internet Read full review |
$50 ($35 with eligible mobile plan) | 245Mbps | None |
| Verizon 5G Home Internet Read full review |
$50 ($35 with eligible mobile plan) | 100Mbps | None |
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Source: CNET analysis of provider data.
How to find internet deals and promotions in Cincinnati
The best internet deals and top promotions in Cincinnati depend on what discounts are available during that time. Most deals are short-lived, but we look frequently for the latest offers.
Cincinnati internet providers, such as Altafiber and Verizon, may offer lower introductory pricing or streaming add-ons for a limited time. Some, however, including T-Mobile Home Internet and AT&T Internet Air, run the same standard pricing year-round.
For a more extensive list of promos, check out our guide on the best internet deals.
How fast is Cincinnati broadband?
With limited options, it’s no surprise that Cincinnati’s median download speeds are low compared with other American cities and even those in Ohio. The Queen City places 90th on Ookla’s list of internet speeds in the nation’s 100 most populous cities, with median download speeds of about 183 megabits per second and upload speeds of about 29Mbps. Not bad, but not great. Thankfully, high-speed internet options are available in the city. (Disclosure: Ookla is owned by the same parent company as CNET, Ziff Davis.)
Looking for fast download speeds? Consider Altafiber’s 2,000Mbps plan, available at select addresses, for $100 per month. If that plan isn’t available to you, Altafiber also provides a 1,000Mbps plan for $70 monthly, which is the same price as Spectrum’s 1,000Mbps plan.
Fastest internet plans in Cincinnati
| Provider | Starting price | Max download speed | Max upload speed | Connection type |
|---|---|---|---|---|
| Altafiber Fioptics 2 Gig | $100 | 2,000Mbps | 1,000Mbps | Fiber |
| Altafiber Fioptics 1 Gig | $70 | 1,000Mbps | 600Mbps | Fiber |
| Spectrum Internet Gig Read full review |
$70 | 1,000Mbps | 35Mbps | Cable |
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Source: CNET analysis of provider data.
What’s a good internet speed?
Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines — and that internet speed, service and performance vary by connection type, provider and address.
- 0 to 5Mbps allows you to tackle the basics: browsing the internet, sending and receiving email, streaming low-quality video.
- 5 to 40Mbps gives you higher-quality video streaming and videoconferencing.
- 40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming.
- 100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like videoconferencing, streaming and online gaming.
- 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.
For more information, refer to our guide on how much internet speed you really need.
How CNET chose the best internet providers in Cincinnati
Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.
But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.
Once we have this localized information, we ask three main questions:
- Does the provider offer access to reasonably fast internet speeds?
- Do customers get decent value for what they’re paying?
- Are customers happy with their service?
While the answers to those questions are often layered and complex, the providers that come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports.
To explore our process in more depth, visit our how we test ISPs page.
What’s the final word on internet providers in Cincinnati?
For most Cincinnati residents, the choice of ISP will come down to either Altafiber or Spectrum. However, some city residents can access 5G internet from T-Mobile and Verizon. Prices start around $50, and higher speeds are available for those willing to pay up to $100 monthly.
Internet providers in Cincinnati FAQ
Which is the best internet service provider in Cincinnati?
Due to its variety of speeds and affordability, our pick for the best ISP in Cincinnati goes to Altafiber. Residents have reported they are happy with its service, and as a bonus, the company is headquartered in the Queen City. Its 2,000Mbps plan for $100 is a lot of speed for the price.
Is fiber internet available in Cincinnati?
Yes. It comes from Altafiber, our pick for the best internet service provider in the city. Altafiber’s service comes in various plans, starting at 100Mbps and going up to a speedy 2,000Mbps, with prices ranging from $50 to $100. Altafiber’s plans are competitive on both speed and price compared to the other options in Cincinnati.
Is Verizon or T-Mobile better for home broadband?
If you’re in a rare situation with access to Verizon and T-Mobile’s 5G internet, you have a decision to make. If you want higher speeds, we recommend Verizon. But for a price-for-life guarantee (and other additional perks), T-Mobile might sway you. Check out CNET’s article comparing Verizon 5G Home and T-Mobile Home Internet for more detailed information.
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